Today at a glance
Your plan this period
Call activity for the period selected above — a rolling window ending now, not a calendar period. Download the same numbers as CSV or PDF to share with your team.
Recent calls
| When | Lead | Duration | Outcome | Summary |
|---|
| When | Lead | Duration | Outcome | Summary |
|---|
Today›
Upcoming›
Past›
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Billing history
Nothing here goes live until Karan reviews and approves it.
Phone / number configuration›
Where calls get transferred when the AI hands a caller off to your team. Submitting a request doesn't change anything until Karan approves it.
CRM settings›
Where completed call results get sent — your CRM webhook and, if you book appointments through Cal.com, your Cal.com connection details.
Agent / script details›
What your AI agent actually says on a call — its script and talking points for the vertical you selected.
Custom questions to capture›
Define questions you want the AI to ask and capture on every call. Changes go live about 24 hours after you save them — calls already in progress won't be affected.
Request history0›
Raise a support request
Your tickets
Account›
Your relationship with VeloVoice›
Lifetime with VeloVoice›
Change password›
AI voice agents that never miss a call
Outbound follow-up, IVR replacement, and inbound service calls — built for compliance from day one.
Outbound lead follow-up
Calls new leads within minutes of arriving, any time of day, and holds a real conversation.
IVR replacement
A natural conversation from the first ring instead of "Press 1 for Sales, Press 2 for Service."
Inbound & service calls
Your AI agent answers incoming support calls end-to-end and escalates what needs a person.
Need a hand?
Frequently asked questions
Where do I find a specific call’s transcript or recording?
Go to the Call Log tab and click any row. The detail view has the full transcript, the recording player, the AI’s summary, and any appointment or callback that was booked.
What do the different call outcomes mean?
"Completed" is a connected, finished call. "No answer," "busy," and "voicemail" are self-explanatory. "Dropped" means the call connected and had real conversation before something ended it early. "Never connected" is a technical failure before any conversation happened. "Callback requested" means the lead asked to be called back at a specific time.
Can I filter or search my calls?
Yes — the Call Log tab lets you filter by outcome and by date range.
How do I change my password?
Open the Usage & Plan tab — there’s a change-password form at the bottom.
Can more people from my team get a login?
Yes — email us and we’ll set up additional logins for your team.
What does VeloVoice actually do?
We build AI voice agents that call your leads back within minutes, replace old-style phone-tree IVRs with a natural conversation, and can answer inbound support calls end-to-end — escalating to a real person whenever something needs human judgment.
What are the India pricing tiers?
Four published tiers (INR, excl. GST): Starter — 800 min/mo included, ₹14,000 setup, ₹13,000/mo, ₹16/min overage, 1-month minimum term (no lock-in). Growth — 2,500 min/mo, ₹18,000 setup, ₹40,000/mo, ₹13/min overage, 2-month minimum. Business — 7,000 min/mo, ₹32,000 setup, ₹95,000/mo, ₹11/min overage, 3-month minimum. Enterprise — 18,000+ min/mo, ₹65,000+ setup, ₹2,25,000+/mo, ₹10.5/min overage, 6-month minimum. Every tier includes a dedicated, DLT-registered, Truecaller-verified number. For a client using around 100 minutes a day (roughly 3,000/month), Growth is close but would run into some overage — Business gives more headroom at a lower per-minute overage rate.
What are the USA pricing tiers?
There's no published fixed-tier pricing for USA clients yet — USA pricing is custom/negotiated per client. Contact us directly for a quote.
How is my usage/billing calculated?
You’re billed only for connected calls — attempts that ring out, hit a busy signal, or go to voicemail don’t count against your included minutes. Each call is rounded up to the next full minute. See the Usage & Plan tab for your current period’s numbers.
What happens if I go over my included minutes?
Extra minutes are billed at your plan’s overage rate, shown on the Usage & Plan tab along with what you currently owe for the period, if anything.
Can a real person get involved in a call if needed?
Yes — the AI agent is built to route complex or emotional calls to your team rather than trying to force its way through. It’s meant to cover what your team can’t staff every hour of, not replace judgment calls.
How do I get in touch with VeloVoice directly?
Email karanjindal.media@gmail.com — Karan builds and monitors every account directly.